Privacy Policy

Your privacy matters. Here’s how we protect your data.

At BrightVisionHaven, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, services, and communications.

1. Information We Collect

We collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other details submitted through forms or direct communication. We may also collect technical data like IP address, browser type, device type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

The information we collect is used to:
– Respond to your inquiries or service requests
– Improve our website and user experience
– Send you updates or promotional content (with your consent)
– Comply with legal obligations

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:
– Your consent
– Performance of a contract
– Compliance with legal obligations
– Legitimate interests

4. Data Security

We implement appropriate technical and organizational measures to ensure your data is secure and protected from unauthorized access, alteration, or loss.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who assist us in operating our business, provided they comply with strict data protection agreements.

6. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:
– Access your personal data
– Correct inaccurate information
– Request data deletion
– Object to processing
– Withdraw consent at any time
To exercise your rights, please contact us using the details below.

7. Retention of Data

We retain your data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Any updates will be published on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about your data or this policy, feel free to reach out to us:
Our Office: 2 Dawson Road, Glasgow, G4 9SS
Email: info@brightvisionhaven.com

You can also review our Cookie Policy and Terms & Conditions for more details.